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RETURNS POLICY

Products can only be returned to us for credit within 7 days from invoice date even if GreenPanda is at fault. If GreenPanda is not at fault and the customer wishes to return product, the customer will:

Pay the cost of freight of the goods both to them and back to GreenPanda, as well as a $5.00 per carton restocking / administration fee if returning for Credit; OR

Pay the cost of freight of the goods back to GreenPanda if returning for credit and then received a replacement item of the same quantity.

Returned products can only be credited at the value equivalent to the current market value of the products.

Damaged goods are not eligible for return.  Any goods that have been written on or defaced by You or your courier will not be eligible for return.

We only accepts complete cartons with no items missing. We do not accept credit sleeves of products nor individual items.

 

All returns outside the above conditions are subject to a minimum 20% restocking fee, if and only if GreenPanda agrees to accept the return at the sole discretion of GreenPanda. GreenPanda is under no obligation to accept returns of Product from Customers.

Contact

GreenPanda Packaging

Address:   42 Wattle Street, Ultimo NSW 2007

E-mail:  Greenpandaaus@gmail.com

Wechat: GreenPandaAus

WhatsApp: +61 415 731 214

MON - FRI:  9am - 10pm

SATURDAY:   10am - 10pm

SUNDAY:   Closed

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